All purchases are considered final sale unless defective.

Returns will only be accepted in the following circumstances:

• Proven factory defect

• Faulty spray mechanism

• Leaking bottle

• Incorrect item supplied

Approved returns will be arranged via courier and collection costs will be covered by Utopia World.

If a return collection attempt fails due to the customer being unavailable, additional courier charges may apply.

Returns will not be accepted for:

• Change of mind

• Ordering the wrong fragrance

• Personal scent preferences

• Claims regarding similarity to designer brands

• Claims regarding fragrance longevity

Bottles may contain a visible air gap, which is normal and necessary for manufacturing and sealing purposes.

Approved refunds will be processed within 7 working days.

FRAGRANCE DISCLAIMER

Utopia World fragrances are generic interpretations inspired by well-known scent profiles.

Fragrance perception and performance may vary depending on:

• Skin chemistry

• Environment

• Weather conditions

• Health factors

• Olfactory fatigue (nose blindness)

Because fragrance perception is subjective, returns or refunds based on scent preference or longevity are not accepted.